What our Customers say...

Water Damage Testimonials

We would give this even higher if we could. Thank goodness we obtained a second opinion to have Jesse come in, otherwise we would have had to endure an unnecessary-bathroom repair for moisture on the floor around the toilet. Completely bogus assessments from first restoration firm. 

*copied from Certificate of Satisfaction Report

"All the service personnel were wonderful, thanks so much!"

Austin & Mike were very professional & courteous. SERVPRO was great to work with. The subcontractors were great as well. Overall, we were very pleased with their work. 

Mr. Jackson has been very helpful. He answered all of our questions and did not make us feel foolish.

Benny and his team were great. They made a bad experience a great one. Benny went above and beyond to work with my schedule. As an Uber driver, I really appreciate that. Thank you.

Alex and his team were super professional and pleasant to work with. Toya Raney is excellent and really helped me in a jam. I will definitely refer these guys again!

Very professional and courteous.

Thank you for the prompt attention!

Excellent Service. Benny and Alex explained everything very methodically and were patient with any concerns I had. Great professionalism.

Everything was perfect.  Very satisfied and very professional people.  Excellent!

Jesse and his team were extremely responsive, quick, courteous and helpful.  Jesse made sure that I was satisfied with the work being done and was available to answer questions I had outside of normal business hours.

Couldn't be more satisfied with the task performed and the professionalism through the process!

Lori worked hard to find our desired samples (tile and laminate) and brought our desired flooring to our home.  Mike and all staff were kind and professional.

The entire team was great! Matt, Benny and Mindy answered all my questions.  These guys are Pros and a pleasure to work with.

"I must provide the highest compliments to the SERVPRO of Gwinnett, Lilburn, Georgia Team for the immediate, exacting, courteous, professional and thorough service in removing the water and damaged materials in a most timely fashion. The Technician in charge was Mike Purvis, a top professional...a terrific recommendation by the State Farm listing."

"This was the best service I have received by a company. Thank you."

"Representative was courteous, professional and quite knowledgeable. Truly an asset to your organization. Quite impressed with SERVPRO!"

I would like to give an honorable mention to the two gentlemen who assisted us, Brad and John. They have both been so helpful, courteous and professional. Having our basement flood right before Thanksgiving was a nightmare, but this experience made it seem like no big deal. Thanks guys!

Special thanks to the crews at SERVPRO of Gwinnett for getting our basement cleaned after a bad sewage loss. The crews treated our home with respect and the office helped hold our hand and walk us through the claim process.

"Wonderful. Completely pleased. Brittany and Brian are perfect. Thank you!"

"John Duke made our experience with SERVPRO a very positive occasion.  Thank you John!"

They are "top notch" in EVERYTHING AND IN EVERYWAY...

All of you are very professional...Experts...Fast Workers...Constantly ON TASK...All of MY TEAM DESERVES A RAISE!!!