Questions for Your Restoration Company | SERVPRO® of Gwinnett County South

3/25/2020 (Permalink)

A quick response from SERVPRO of Gwinnett County South ensures your Clean-up and Restoration needs are professionally completed.

Do you have a plan for what to do if damage were to occur to your home? Discovering damage can be a scary thing, so it is wise for homeowners to have a plan in place before this occurs. Choosing an experienced and reputable restoration company is the best way to ensure you have a smooth restoration process and your home is restored to its pre-damage condition.

During the planning stages, it is important to choose a company that is well-rounded and can tackle many types of damages. This will ensure you are prepared regardless of the issue that arises, and they can handle the more nuanced aspects of damage that can occur—for example, fire leading to hazardous air quality or water damage causing damage to a home’s structural elements. This will ensure you are not stuck with a company that can only do half the job, and will instead make sure your home is completely restored.

<h3to-look-for-in-a-restoration-company">What to Look for in a Restoration Company

Knowing what to expect from the restoration company you choose can make a big difference in the period after the damage that is fraught with emotion. Asking key questions of your restoration company will ensure you make the right decision when the time comes.

Do You Have Flexible Hours?

No one can predict when a disaster will occur, which is why choosing a company that does not stick to a strict set of business hours is so valuable. We have a ²⁴⁄₇ emergency line so we are able to have our technicians respond regardless of the hour in order to start your restoration fast.

How Are Your Staff Members Trained?

Performing restoration is a highly skilled job, which is why our technicians are highly trained. We base all of our education on IICRC guidelines in order to have our staff be knowledgeable in the latest developments in restoration. This ensures they are able to tackle any damage with confidence and expertise.

Can You Handle Large Disasters?

Handling single-home damage is one thing, but many companies might not be equipped to handle events that occur on a larger scale. With a network of 1,700 franchises across the country, we have a vast network to call upon should the situation necessitate it. This guarantees that we can handle localized damage with the same level of care as we can a natural disaster.

If you have experienced storm damage, we are always here to help! Call our restoration experts ²⁴⁄₇ so we can address your damages quickly.