We Certify Our Whole Team

4/9/2019 (Permalink)

How do you know if the company you choose to mitigate your water damage has the proper training?  In the restoration industry, the Institute of Inspection Cleaning Restoration and Certification (IICRC) developed the “Standard and Reference Guide for Professional Water Damage Restoration” or S500.  Along with the written standard the IICRC also provides training and certification for restoring property damage.

We believe that ALL our employees need to be IICRC trained in Water Damage Restoration.  We don’t believe in sending out one trained technician with a team of uncertified workers.  On the job training certainly helps but being a certified Water Damage Technician is crucial.  At SERVPRO of Gwinnett County South we send all of our full-time employees to the three-day IICRC training class after six months of employment.  This includes production personnel, our office staff and the marketing department.  If you touch a water damage file…you get trained!